Q: What is your cancellation policy?

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Must Have subscriptions can be canceled during the subscription period, but only after receipt of the first quarterly box. If you would like to cancel your quarter-to-quarter subscription after receiving the first box, then make sure to do so before the following times throughout the year:

Summer Box  April 15th
Fall Box  August 1st
Winter Box  October 15th
Spring Box  February 1st

There are no cancellation fees.

In order to cancel your subscription, go to the Subscriptions section in your Account. Here you can click on the Details/Manage Subscription tab under the subscription you wish to cancel. Click on the "Cancel This Subscription link and confirm your cancellation. 

Please note, cancelling your subscription will disable the auto-renewal feature on your account, but will not affect your current order.

If you have any questions, please contact us at [email protected].

 

 

 

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